Missed Call Text Back
If nobody picks up at 3am, the family gets a text in seconds that says a licensed agent will call right back. They stop dialing the next agent on the list.
Shop Desk
One Encrypted Desk for Calls, Texts, Applications and Payments
Ranking brings the call. Shop Desk is where it turns into a signed bond. It is the same software we run our own businesses on, set up for a bail office.
One Inbox
Calls, texts and web requests from every number land in one thread per family. Any agent on shift can see what was said and pick it up.
Applications Online
A short application the co-signer can start on a phone from your site. It begins with a name and a city and asks for the rest one step at a time.
Payments and Records
Take the premium by card, send receipts, and keep every file for the bond in one place, ready when the case closes.
Encrypted, and Only Yours
Bail files hold IDs, home addresses and income. Shop Desk encrypts data in transit and at rest. Each agent signs in with their own account, and only your office can see your files. We do not sell or share data, and we never reuse a family's details for marketing.
Questions About Shop Desk
Can I keep my current phone number?
Yes. We can route your number through Shop Desk, or add tracking lines beside it. Your callers dial the same number they always have.
Does Shop Desk replace my bail software?
It can sit beside it. Many agents keep their bond and court system and use Shop Desk for the calls, texts, applications and payments that come before.
What happens to a call nobody answers?
The caller gets a text back within seconds, and the agent on shift sees the missed call at the top of the inbox.
Is the data encrypted?
Yes. Data is encrypted in transit and at rest, and each agent has their own sign in.
See Shop Desk on a Call
We walk you through it with a sample bail office, then set it up with your numbers.